A smartphone displaying a booklet titled 'The Clarity Code: The Ultimate Script Pack for Leading Hard Chats' with the subtitle 'A clear plan to lead hard chats with calm and clarity,' surrounded by printable guides titled 'Examples: Common Examples,' 'Managing Prep Sheet,' and 'How to Speak.' The background is light pink.

Hard chats don’t need to be awkward.

Giving feedback, setting boundaries, or raising performance issues can feel hard, but avoiding them costs you more. This script pack gives you the clarity and structure you need to:

  • Set clear expectations without sounding harsh

  • Tackle performance issues head on

  • Give feedback that lands (and sticks!)

  • Handle sensitive conversations with calm and clarity